Adaptive and Assistive Technology Service Desk Tech – Washington DC


Adaptive and Assistive Technology Service Desk Tech

Location: Washington, DC
Skills: Adaptive Technology, Assistive Technology, Information Technology (IT) Services, Troubleshooting
Type: Contract to possible Direct Hire
Pay Rate: TBD based on experience
Duration: Long Term
Start Date: ASAP

Adaptive and Assistive Technology Service Desk Tech

Job Description:

A comprehensive IT program charged with operating, managing, and advancing the company’s IT infrastructure. We are seeking an Adaptive Technology Specialist for our office in Washington, DC. The selected candidate must be a US Citizen (without dual citizenship) and able to obtain a Public Trust Suitability clearance, per program requirements.


Task and responsibilities in this role include, but are not limited to the following:
  • Performs day-to-day activities required to manage and maintain all components of adaptive technology.
  • Performs the distribution of adaptive technology to end-user systems.
  • Troubleshoots complex issues for users within the adaptive technology area.
  • Performs problem resolution and completes adaptive technology service requests requiring subject matter expertise (SME) or could not be resolvable by service desk personnel.


  • Must have a minimum of 5 years of related experience managing and maintain adaptive technology.
  • Must have experience in adaptive technology software distribution and troubleshooting, to include, users and problem resolution.


To apply, please email your resume, including the position title in the subject line, to or share this position with your friends and colleagues with the links below.

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